Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We work with multiple reliable shipping carriers, including USPS, UPS, FedEx, DHL, and Evri. You’ll be asked to select a delivery method during checkout.

Once your order has been fulfilled and shipped, we are unable to cancel it. Our products are sourced from multiple locations, including China, Mexico, France, the UK, Poland, and the United States, which is clearly mentioned in our shipping and product sourcing policies. If you wish to return the item after receiving it, you can initiate a return, but please note that shipping costs for the return will be your responsibility. Delivery fees are non-refundable as outlined in our policy.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Other

You can contact us through our contact page! We will be happy to assist you.

Customer support

Call us +1 (310) 703-0237

Send a message

support@afralia.com